Help Center

Help Center

Shipping destinations:

  • We ship worldwide.

Shipping times:

  • International orders take 3 business days to be delivered via Logistic Agent 4PX and the shipping takes 14-21 business days to destination.
  • Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

  • Orders will be charged for shipping depending on your chosen country and product weights. Full price will be displayed at checkout. 

You can select your preferred payment method at checkout.

  • We accept secure payments for international customers via Credit Cards & PayPal.
  • We also accept offline or online payments via bank transfer for prepayment or pay by invoice.  

Pay by invoice

  • the customers of pay by invoice are allowed only for university, school or government institute.
  • the amount for pay by invoice is possible up to 2000 EUR.
  • the delivery address and billing address must be for university, school or government institute.

Your 100% satisfaction is important for us. 

We offer a 7-days Return & Exchange Policy only for products get damaged or was faulty or wrong upon a delivery :

  • Timing: we have a 7-days Return & Exchange Policy, since the day item was received.
  • For returns, please email with the subject 'Returns' and include your order number, name and the reason for the return, the photos of damaged products or faulty or wrong products.
  • We will send you a replacement or a refund.
  • If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 3 business days.

Our support team is always happy to guide you at any step!

International taxes might be applied depending on your country's taxes policy.

Custom fee is included in shippng costs for most EU countries and north america.

Only a few inspection fee for package might be applied.